NAME: Shady Pines Kennel
ADDRESS:
46 Sodum Road
Brewster NY 10509
PHONE: 845-803-6424
Owner Dale Schweizer, Listed on dept of agriculture, License 55, shady pines
About the companion animal &
BREED: Silky Terrier
SEX: male
DATE OF BIRTH: 03/14/07
DATE OF PURCHASE: 6/17/07
PURCHASE PRICE: 650.00 plus tax =701.18
BROKER: Shady Pines Kennel/Dale Schweizer&
ABOUT THE SITUATION
HEREDITARY_DEFECTS:
Being diagnosed as having No tear ducts
EXPENSES TO DATE: approx. 800.00 at present w/2,495.00 surgery estimated for set date August 22,08
Company Name = Shady Pines Kennel/Owner Dale Schweizer
Company Contact = Employee, David in person and Linda 4x's via phone
Company Address = 46 Sodom Road
City = Brewster
State/Prov = NY
Zip2 = 10509
Country = United States
Company phone = 845-803-6424
Incident = My husband and I purchased a pure bred on June 17. He is a silky terrier born 3/14/07, named Mikey.
Around his 1st birthday we noticed goop on his eye lids.
On March 17 we took Mikey to our vet. The Vet said it looked like pink eye. After three visits to the vet we were advised to see a specialist. After 5 months of oral treatment, we were informed our pup was born with no tear ducts and surgery would be required. Without it there is a possibility of blindness. Through surgeryThey actually create tear ducts thru the salivary glands.
While getting Mikey his regular shots Our doctors office said to contact the kennel we bought him from so that they would be aware of their breeder.
While looking for their number I came across my paperwork from them. I have a warranty for two years from date of purchase which states they will replace our dog, which we are not putting him down. He is a wonderful pup., or pay for the price of the dog or a 1,000.00 for the surgery which ever is less.
Mikey, cost approx. 701.00 with tax. I contacted them on 7/11 and spoke with Linda. She told me not to wait for the actual surgery and to bring them the paperwork and the diagnosis as soon as I had it all. I brought them the paperwork on 7/19. I was told Linda was on vacation while we spoke with a young man named David who worked there. He also had bought a dog there who needed hip surgery and Dale Schweizer, the owner honored it. David spoke with the owner, Dale Schweizer, via phone while we were there and relayed a message from Dale stating he said he would look over warranty and paperwork.
I called on 7/23, Linda said Dale would call after he looked over the paperwork again. I called on 7/30 and Linda said Dale was still going over warranty and would call me back. I called on 8/6 and now Linda says they are not Shady Pines Kennel, just Kennel now. She answers the phone, hello, no salutation and the owner is the same, Dale Schweizer. I don't know what they are doing but something is not right. He has not called me once and I believe his does not intend to honor his own contract and warranty. Their business number is 845-803-6424
I think it's awful that this pet dealer will not honor his warranty for 700.00.
I can only imagine that I am not the only customer that is having problems with their puppies due to his breeders/business ethics. I believe he is in the process of changing over to avoid his financial obligations. Even his web page is Shady Pine. What he is doing I just don't know. Thank you for your consideration
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