This was, by far, the absolute worst experience of my life! Not only were we at the dealership for NINE hours (literally), but at one point when we tried to leave, two salesmen stood behind our car asking what they could do to earn our business! We felt like they were desperate for a sale & maybe they could work something good out for us, so we went back in and finished the transaction.
We ended up purchasing the perfect vehicle for our family & were very happy at the end of the day. Two weeks later, I get a call saying that the financing wasn't approved & we needed to return the car! WTF??? I thought the reason we were in the dealership for NINE HOURS was because they were getting the loan approved!
In any event, I told them we had driven the car to California on vacation & weren't going to be home for a week & they said just to come in when we got back. We get home & I check my email to find a letter threatening that if the car wasn't returned that they would have it reposessed & any fees incurred, including legal fees, would come out of my down payment!
So I return the car & I am told that they won't have the $5000. Down payment I gave them for 72 hours, after they inspect the car for any damage & excessive mileage. Of course there's mileage on the car! We thought it was ours so we took it on our vacation! So here we are, waiting for our money back, hoping that they don't dream up any damage & that we'll get most of our money back (by the way, I was told that because of the mileage, they would be deducting $500. From the down payment for sure!!!) To make sure you heard me right, if you buy a car from Towbin & give them CASH down, they can call you two weeks later demanding the car back and STILL KEEP YOUR MONEY!!! Hmmm - If I was a crook I'd say I was in the wrong business!
This entire experience has been a NIGHTMARE to say the least! I wouldn't recommend them to my worst enemy. They are crooked & an out right RIP OFF!
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