I have been charged $14.95 twice a month for months. I really have no idea why it took so long for me to catch these charges but when I did discover them, I phoned this company immediately. They said they would credit me back for two months of charges.
I asked to speak with a supervisor explaining I did not authorize these charges ever. They tried to say I ordered something and agreed to these charges. I asked them for something in writing or recording to prove I did this. I never agree to anything other than what I might be purchasing.
I do not have time nor do I ever accept anything on a trial basis. Never received any services or notification I even had this service which is bogas.
The supervisor said they received my debit card information from a company called "CornerStone Marketing". Never heard of these people either and furthermore what gives them the right to sell or give my debit card to another company???
Yesterday I received a call from someone associated with Encore Marketing (also known as Amer. Leisure/EZ Saver) asking me if I would negotiate with them for a settlement of the charges. I told them I DID NOT AUTHORIZE THEM TO WITHDRAW MONEY FROM MY ACCOUNT in the first place! They agreed at that time to credit me back for 7 months of charges. I told them I wanted ALL of my money back.
She said they would speak with their attorney's and contact me today.
I will update consumer complaints on the outcome of this conversation if they do indeed phone me. This company is so fraudulent&this is theft as far as I am concerned!!!
Vicki
Oro Valley, Arizona
U.S.A.
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