While looking at my bank statement today, I noticed an unusual $14.95 charge. The description said "Easy Saver." I had no idea what this was so I called the phone number listed. They answered the phone "Membership Services." I asked her what the name of her company was and she replied again, "Membership Services." I finally got her to say "Encore Marketing International." I asked her what the charge was for and she said that I must have clicked "accept" on a pop-up banner after I ordered flowers back in May. I knew that was not true because I never accept offers like that (it was for $10 off my next order and I knew I would not be ordering again). She removed the pending $14.95 charge, but said I needed to speak with a supervisor about removing the other 5 months worth of charges. There is also a charge for $1.95 that I did not authorize. I am currently waiting on the supervisor to call me back.
After searching Encore Marketing International online, I have found that there are numerous complaints against them for the same thing. This was an unauthorized charge. I did not accept anything, nor did I agree to or sign up for ANY type of service. So far, I have been billed over $90. I will update my report with the outcome of my calls and complaints.
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