Complaint / Review
Astar Travel
PH CAll at 7AM 7th AUGto say i had won a free trip, i was asked for my visa card after much discussion i told them to give the trip to someone else, they then hung up on me as i would not give my visa numbe

A phone call lasting 15min, almost bullying the customer service guy did all the selling of the trip, how lucky we were, then passed me to his supervisor (probably the same person) who then gave us the option of a cruise for 4 pople, the he was going to pass me to his security person to take visa details. I said I had no intention of giving the details over the internet, I want something in writing, he wanted to be put throught to my husband. I said just give the holiday to someone else, next thing the phone went dead, it has taught me a lesson not to enter a competition on the internet. A younger person would easily be taken in
thanks Marie

Marie
CHRISTCHURCH
New Zealand