Usacomplaints.com » Miscellaneous » Complaint / Review: CRST Malone - Lease purchase trucks not checked for defects. #332319

Complaint / Review
CRST Malone
Lease purchase trucks not checked for defects

I was in the lease purchase program and all was well, until I found out that my truck was having fuel problems. I relayed this information to dispatch and maintaince, which is located in cedar rapids Ia. Only to find out that the company does not have a actual mechanic shop, but a maintaince shop where pm's tire changes etc are done. I recieved complaints that I was recieving too many advances for fuel, after this went on for colse to two months. Finally I was told that maintaince would put the truck in the shop, after three weeks of running from dealer to dealer, now I am behind in payments so I was pulled out of the truck and sent home, lease cancelled.

Two months later the company sent me a bill for close to $4000, not discounting the time the vehicle was down at the company's request, and the $2000 worth of equiptment that was taken with the truck. Every repair place that I took the truck I was told to tske the truck somewhere else. The truck was never fixed.

I feel sorry for the person that gets that truck, then goes into the mountains with 40.000 lbs and over because they will only get avg. 3 mpg. All in all the freight and rate per mile is there but some of the equiptment is not up to pa


Offender: CRST Malone

Country: USA   State: Alabama   City: Trussville
Address: 1901 Floyd Bradford Rd
Phone: 8003666350

Category: Miscellaneous

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