Our son got married on October 14th. They contacted a company called Artistry in Photography to do the pictures. They went for their first initial visit with Stephanie the owner. Her studio is at her house in Elkhart Indiana.
She wanted a down payment of 500.00 so the kids took it to her. And the balance was to be paid two weeks before the wedding which it was. I have copies of the check and the statement book. The balance was for 1,830.94.
My husband and I cashed in a life insurance policy he had to pay for this for the kids. So you can see why we are sick that this is not resolved. Almost twenty one hundred dollars gone and nothing to show for it. My husband has talked to Stephanie a number of times and nothing settled. I went over one day to pick up the proofs for the kids to look at and she wanted a huge deposit for me to even take the proofs for them to look at so I left them there. I was not paying anymore. All of the balance had been paid. I have invoices that lists everything they ordered and did not get.
The kids have tried to call numerous times and she always says that they are not ready and they are harrasing her and she does not have to take it and hangs up on my them.
This needs to get resolved and we are not sure where to go for help!
Stephanie says the kids still owe her 600.00 and that is not true. I have all the invoices and everything here.
At this time we don't want the pictures anymore as there is such a mess with things, we just want our money back.
Louise
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