Usacomplaints.com » Miscellaneous » Complaint / Review: Home Loan Services Inc. First Franklin Loan Services - National City Mortgage Not only do they not work with you when in forclosure they have my house for sale in 3 weeks. #324207

Complaint / Review
Home Loan Services Inc. First Franklin Loan Services
National City Mortgage Not only do they not work with you when in forclosure they have my house for sale in 3 weeks

I became unemployed last year and was on unemployment. Even though I was unemployed I still maintained my mortgage. After the unemployment ran out in July of 07 I was unable to find work.

I called First Franklin to seek help. I was told that they needed me to go online and print out the hardship papers and that i had to send them back in to them for review to help me remodify my loan. Once they received this information they later sent me a letter stating that they could not help me because I had no income.

I thought i have 2 children what am I going to do now. The answer came to me by moving ny brother in with me. I called First franklin and told them that between the income i was receiving from the state and my brothers income I would be able to maintain the mortgage until I found suitable work. They told me that they needed all of his information for his income and that they would review it for modification. I then heard nothing from them so I called them.

They then tell me that they cannot use his income because he is not on the deed to the house. So now I am back to square one. Finally in November 07 I find employment. I called and let First Franklin know and they told me to send them all of my pay stubs and they would work with me to get me caught up.

In the mean time I am waiting for this to maybe finally happen I am them served with forclosure paperwork in November. I started working with an organization in December that helps to get you out of forclosure. The advocate that I was working with contacted First Franklin and talked to them and told them they were willing to make a payment to help me get back on my feet.

She was told by First Franklin that if said amount was paid they would remodify the loan. Finally someone is getting this done.in March 08 the organization cut me a check for $2500 and I had to cme up wuth $1000 more which I did. Both of the checks were sent to First Franklin with no problem.

About a month goes by and I get a certified letter that enclosed both checks and a letter from First Franklin telling me that they were returning the checks because they were not taking partial payments. I called First Franklin and they first tell me that I was $126 short of the entire payment. I was later told a few days later that the checks were returned in error and that i had to send the remaining balance.

I told First Franklin that I would have to send the other $126 but I had to wait a week until I got paid. Once I got paid the following week I called to let them know that I was sending the payment. I tried for almost 2 weeks before i finally got someone.

As I placed the phone call I am told by a man that the lady that was handling my account had cancelled the remodification and that I would have to start all over again.By this time I am so disgusted and told him that this was ridiculous. He said that I did not have to send all of the paperwork just my pay stubs and that I would be contacted by someone in the modification department.

I faxed him the very next day my pay stubs. I called to let them know and could not get anyone. Needless to say I haven't heard anything from them.

I then think that the only option is for me to file bankruptcy in order to keep my home. I go to an attorney on 6/30/08 to talk about my options. As I am discussing this with the attorney's representative she asks me if I have reeived anything from First Franklin about a sale or anything.

I told her that I had not received anything but they were still sending me statements but would not take any payments. She then decides to look at the Sheriff sale website and to my amazement my house is going up for sale on 7/28/08 and I had not received any notice or indication of this. She said that it would be best that I did the bankruptcy to be able to secure my home.

Then the funniest thing happend on 7/7/08 I received a notice of the sale in the mail. That is right 3 weeks before they want to sell my house they let me know. What all of this boils down to is that after all of this I don't trust anyone.

I was told by the attorneys advocate that I have been a victim of preditory lending. I worked hard to get a nice home for my children and then to have someone purposely sabbotage it is just wrong. I hope that this story will help others be more careful in chosing a company for your first mortgage.

They say a sucker is born every day and I must say that I was a good tasting sucker!

Dee
, Ohio
U.S.A.


Offender: Home Loan Services Inc. First Franklin Loan Services

Country: USA   State: Pennsylvania   City: Pittsburgh
Address: 150 Alleghany Ctr
Phone: 8003466437

Category: Miscellaneous

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