I have been using Tire Choice and Total Car Care for almost two years and have been very satisfied until recently, I took my car in for a complete brake job which included rotors, disc, and brake pads.
Within one week after complete brake job my ABS warning light started coming on, I took the car back and talked with the technician and his reply was to drop off the car one day and he would fix the problem.
I dropped of the car as he instructed and upon my return that afternoon he informed me that the ABS module was bad and needed to be replaced, he proceeded to hand me a quote for $2,400.00
I took the car to a GM certified mechanic where I was informed that the ABS Module had been damaged during the brake job that Tire Choice had performed.
I called the manager of Tire Choice and ofcourse he had to call his Superior who was not available at the time. I was assured that Tire Choice would call back as soon as the Manager had discussed the problem with his Superior. I have not heard a word from Tire Choice, I guess their motto is "out of sight out of mind" or " Total Car Care until you pay your bill".
I have since had my car repaired but to this day I find it very disturbing that Tire Choice did not value their customer enough to even follow up with a phone call, I have been a loyal customer for two years and have bought several complete sets of tires for my families cars as well as oil changes.
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