I live in Maryland and have had my things in storage since March. I've continuously had problems with this company. They have tried to charge a late fee when by the contract, I was not late. Recently they raised my rate by $6.00 a month from $129 to $136.00. They just sent me a letter stating that they have raised the rates to $143.00. I received a phone call at work yesterday saying because I refused to pay the increase that I now owe $22.00 because they have charged an additional late fee! If you are trying to find a place to store your valuables and things that you obviously don't want to throw away - STAY AWAY! These people don't care about their customers - especially those that have been with them for years.
Sign me -
A really ticked-off and fed up customer.
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