Our family purchased a Ryan Home in Jan with the thought that a new built home would be better than an exisiting with its exisiting problems. Were we ever wrong! In the past year in our Colonial Bainbridge Model, some of the problems were: we have had to have the over half of our cedar siding redone (boards cracked, large quarter size holes, different reveal amounts ranging 2in - 3in is some areas), the home painted/stained twice (home originally painted/stained in the pooring rain and finished in below freezing weather with sleet), the garage roof redone (when painting/staining was redone the roof was literally covered with paint and they covered it up with a can of black spray paint-my 3yr old could have done a better job), hardwood surface redone (hardwoods were not filled, sheetrock and paint varnished over due to nuber of workers in and out while coats were applied), familyroom carpet redone (seam that ran down the middle of familyroom that had a crush mark and was discolered), work on ceramic tile flooring in two rooms (tiles diferent colors/grout discolored/stained), an actual pond on the side of my home due to improper drainage in yard, tree roots and areas of brush and weeds not removed in final grading and lawn application, grading improperly done leaving areas of standing water for weeks (another company was hired in to do the work properly), a sump that ran for 20min nonstop at a time 4-5 times a day (the sump was finally hooked up to an exisiting drainage system underground our community has in place for new builds), windows scratched, cracked, wouldn't open, wouldn't close once opened (3 window replaced, others adjusted), outdoor light fixtures installed without electrical boxes (6 of them ttl found when siding was redone), firepalce that has had to have interior panals replaced twice due to cracks when used, and now our most recent problem which has involed so many homes that it is making the local news broadcasts, leaky roofs and we are not talking about a little leak, water actually running down walls and throught ceilings due to lack of proper attic ventilation and poor overhang design along the back roof of the house.
Ryan recommends an ice block rubber sheathing to correct the problem but will not pay for its application or reroof work. 5 out of 8 homes on our street have roof leaks due to ice jams, Ryan says we need to shovel our roof whenever we get 4-6 in of snow.
In another nearby Ryan developement, 13 out of 17 homes are leaking. We live in the snowbelt, we have had snow for the past 26 days and counting with over 110in so for this season. This would mean we would be up on the roof every other day at least to stop this problem from occuring, funny how homeowners from other builders have not been up on their roofs this season ONCE! They also do not have any leaks!!! Faulty Design??!! Faulty Workmanship??!! Poor Quality Control??!!
If you are looking to build I recommend you do a whole lot of research into your builder and talk to people who have built with them not the sales person, to get the real truth. This is my story but sorry to say the experiance of my neighbors has not been any different with Ryan Homes with homes in this developement ranging in price from $150,000 - $300,000.
My personal opinion would be to find another builder, the "good deal for the square footage" is not worth the stress, headaches and aggrivation we have endured and our first year is not even up till the end of this month!!
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