I terminated telephone services with Choice One Communications for my business because they were unable to provide reliable service. They charged me an exhorbitant termination fee which I refused to pay. NCO Financial began calling my business, and I explained to every representitive that called that I dispute a termination fee for services that were not reliably provided.
I have faxed letters upon the request of NCO Financials agents, sent letter to specific people in their employ, always explaining that I will not pay the termination fee, but will discuss any other fees.
I have been told they will accept half the requested amount, that the termination fees are only a small fraction of the requested amount, and I have been promised itemized bills without termination fees, but nothing arrives.
I now get daily calls despite the fact that all my letter have requested no calls, that all communication please be by mail. I have never received mail. When I ask their representatives their names they will only give first names, and say they will call back tomorrow.
It makes no sense, they are not attempting to collect a debt, they are only harrassing my business. Please help me find a way to stop them.
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