Usacomplaints.com » Miscellaneous » Complaint / Review: JTv (Jewelry Television) - False Advertising, False Representation, Back-end Return Fees. #296331

Complaint / Review
JTv (Jewelry Television)
False Advertising, False Representation, Back-end Return Fees

I have been a customer of JTv for a number of years looking to invest in gemstones "for a rainy day"

Recently, that rainy day occurred and upon attempting to sell some of the "high-end" stones I acquired through JTv, from reputable gemologists, I discovered the following disturbing facts:

When gemstones are advertised as the "mines are now closed, " creating a supposed market to the consumer to buy some of the "last remaining stones, " I was told that most of these "last stones" are entering a market so saturated with with them that gemologists refuse to even entertain looking at them.

When ordering "high-end" gems such as dark-blue tanzanite ring (one valued at $5,000 and selling for $700) I received a pale, sky-blue tanzanite that bore no similarity to the stone shown on the TV. A classic bait-and-switch routine.

I was forced to return the gem, at my own expense (including the MANDATORY insurance for the JTV's STATED value).

When ordering "diamond encrusted/accented" rings, the diamonds are actually mere diamond chips that have no value whatsoever. The detail of the close-ups is not clear enough to show that what appears to be one diamond, is actually dozens of diamonds clustered together to appear as a single unit.

Had I any indication that Jtv was using such underhanded and deceitful practices, I would never have made so many "investments."

I would like to know about more people who are interested in perhaps joining an a class-action lawsuit mandating a full disclosure of JTv's practices, including precentage of returns and complaints, I would very like to hear about them.


Offender: JTv (Jewelry Television)

Country: USA   State: Tennessee   City: Knoxville
Address: Not Provided By Commpany (except Return Department)
Phone: 8005508393

Category: Miscellaneous

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