I was the victim credit card fraud on my business account. Two fraudulent charges were credited to Ultimate Grant Secrets. All the fraudulent activity was refunded back to my account by my bank EXCEPT for one charge from this business — why? Because they fought the charge — declaring it to be valid even though it was clearly fraudulent. They seem to have acknowledged that the first charge was fruadulent — but they fought the second. Does that make sense — to anyone?
So now Ultimate Grant Secrets has my money and they refuse to refund it. The customer service representative I talk to, who goes by the name of Lynn, was rude, officious, dumb and unhelpful. She actually claimed that the company doesn't have my money and that there was nothing she could do. Bull*.
Ultimate Grant Secrets rips off victims of credit card fraud. The company has no ethics. Do not do business with them.
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