Usacomplaints.com » Miscellaneous » Complaint / Review: MU Productions - Mysterious Universe Podcast Premium Services - Benjamin Grundy - He will take your money, release about  of the podcasts promised, offer you a refund, and never give it to you.internet. #278713

Complaint / Review
MU Productions - Mysterious Universe Podcast Premium Services - Benjamin Grundy
He will take your money, release about  of the podcasts promised, offer you a refund, and never give it to you.internet

There is currently a lot of crap hitting the fan on this site. A lot of customers are very angry. The services promised to Premium Members include extra podcasts and extended versions of the regular podcast. However, there has been a serious, serious lack of material being posted. Here's the story.

It costs $5 a month to get these services. Back in November, I paid for a ONE-MONTH subscription. No, I didn't have to cancel my membership after a month, it was straight-up "one month's service" with a one-time five dollar fee... Supposedly.

In November, Benjamin Grundy, the host and owner of the show, did not release nearly enough shows to justify charging people for any type of service. He publicly offered a refund to members. My service continued into the next month and I stupidly assumed this to be a courtesy... Because after all, I had paid for only one month, how could be continue to be charging me? Well, it continued into January and I found out I was being charged still, due to an enormous overdraft fee I had to pay since my inactive card was still being charged.
Since November, Benjamin Grundy has done a horrible, horrible job of releasing his podcasts on schedule. He continually makes excuses for himself. I think there is no excuse for not delivering your product when people are paying for it, PERIOD. He has now offered refunds again but refuses to answer any emails regarding his behavior. To my knowledge, no refunds have been given, many on the site are angry and my numerous emails have gone unresponded.

Never, never give this guy a dime because not only will you not get what you paid for, but there's a chance that you will pay a lot more than you ever signed up for, like I did.



0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google