My husband and I signed a fixed term lease with this management company on the impression that there was ample parking, no crime and on site manager was able to fix problems that arose in the apartment.
When we moved in we were told that there was a 2 car parking and that the neighbors respected all rules that was posted throughout building.
After 1 month of renting we noticed that the neighbors were not obeying the rules and management would not return phone calls or the on site manager would not respond to the complaints of loud music, vandalism on cars and problems with the plumbing.
The Burbank police was called by other tenants but yet the on site manager was not communicating with the management company. A letter to all tenants said to call the Burbank police and inform the onsite manager.
Our lease was up for renewal and I approached the onsite manager letting them know that we are NOT renewing and was told that we did not need to give a notice to vacate because our lease is up on Jan 31.
I called the management office to confirm this and was told that we are going to lose our security deposit if we do not give notice. So I faxed over a letter to vacate and was then told that the letter was not acceptable because it was not on their official form to vacate.in the letter I asked to be notified of the exit walk though along with an itemized statement and as of yet no response but, they have painted and cleaned apartment.
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