Usacomplaints.com » Miscellaneous » Complaint / Review: Great Vacations Club - Grupo Mayan Palace - A Big Ripoff Puerto Penasco Mexico. #270815

Complaint / Review
Great Vacations Club - Grupo Mayan Palace
A Big Ripoff Puerto Penasco Mexico

My wife and I visited the Grupo Mayan Palace resort in Puerto Penasco Mexico in October. We were given a timeshare presentation, kept there for six hours and when we were finally told the presentation was over and we would be taken back to our car, two other men who were suppose to be checking us out of the presentation told us they could give us the same deal we were just offered for a fraction of the cost but good for ten years only. They told us we would receive ten years worth of vacation certificates good anywhere in the world with thousands of destinations to choose from.

All we were interested in was coming back to Puerto Penasco each year. He told us we could use the vacation certificates to do that if we wanted. The transaction was charged to a Bank of America credit card, which the salesman opened for us. We received the vacation certificates by mail a few weeks later and everything the salesman told us was a lie.

The certificates all expired with in five years instead of the ten that was promised and none of the certificates can be used in Puerto Penasco (we looked it up on the Great Vacations Club website), which is the only place we wanted to vacation at. We contacted GVC and Bank of America who seems to be working with these thieves, to no avail. The Grupo Mayan Palace and Great Vacations Club are Cheats, Thieves and Liars and we were defrauded by them. Bank of America has been given proof of their scam and refuses to credit back the fraudulent charge.



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