Usacomplaints.com » Miscellaneous » Complaint / Review: EyeGlass World - Bait and switch. #257670

Complaint / Review
EyeGlass World
Bait and switch

I can not believe the way thier business is ran... Or how you continue to stay in business. I came to your store due to seeing an advertisement on the internet, I read all the fine print. Didn't see a catch, so I decided to call. I asked the person I spoke to about the buy 1 get 2 pair of free glasses with a $45 credit on an eye exam... I was insured there was no catch... Which was very untrue... After making the almost 50 mile trip to the store and getting any eye exam that I found out I had to pay $59 for (not told over the phone), I was then informed I could get 3 pair of glasses if they weren't from the clearance section and I also had to pay another $99 for lens (in which the coupon says you only have to pay to upgrade lens) then when I told the consultant I planned on getting clearance glasses she stated i could, but I was only allowed to get 2 pair for $99 and I still had to pay another $99 for lens (not upgraded). Eventhough the frames I wanted were only $29, $29, and $39 which would only be $97... I could only get 2 clearance pair for $99... So I was wondering how you guys done math


Offender: EyeGlass World

Country: USA   State: Tennessee   City: Knoxville
Address: 7524 Kingston Pike
Phone: 8655882215

Category: Miscellaneous

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