In July Sprint exported my phone number for my 16 year old stepdaughter without my permission. I had the Nextel phone for her to use and us to keep in contact with her. I tried for four day after it happened to get the number back, but they gave me a new number and another two year contract on a phone that I will not be using. They told me tuff get use to it.
When you call Sprint you have to give your password but the Manager of the Nextel store in the Indian River Mall, Vero Beach, Florida went into my account and exported the number to a Cingular phone. I was not notified by the company that this transaction was taking place.
I am now being billed $317.88 for this transaction. $200 for the contract the number they exported, 772-633-6506, plus a set up fees and another 2 year contract on a phone that I have no use for now 772-633-5330.
I spent two hours on the phone with Sprint 9-28-07 and basically to deal with it as they will not do anything about it.
I was told to go to the Nextel store where the transaction took place and ask them to check their computer to see who had work this trade out. The Manager was very rude and told me he would not look it up for me or anyone else. I said that I had followed instructions and was going to contact his District Manager and he told me "there is not a damn thing she or anyone else can do about this give up and accept what you got".
All I want is the new phone number be removed from my account, as I have no need for that phone, plus all the charges removed from my account. You are my last resort. Please help
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