I was a customer for them since every time I was unable to make a payment on time the hit me with outrageous charges and a rude customer service rep. They sent me countless phones to replace previously non working ones through no fault of my own and gave me the run around on several occasions. The ...
I am a long time user with Sprint, always overpaying for YEARS... I just paid and paid and paid, but this was the only way to keep in touch with daughter in college. The phone was for daughter's use for all the years I was a customer. This year I started trying to shut my service off around April ...
I placed a very important call at 5:59pm. I thought I would be charged for 1 minute and the rest would be after 6pm and be free included in my night and week end minutes. Nope. I was billed for a 140 minute phone call $46.35 to be exact. I kept wondering why I continued to go over on my minutes ...
SPRINT is taking advantage of customers by adding on items of cost to an early termination fee that would ordinarily be tacked on to a service bill. An ETF is a penalty, not a service bill, so SPRINT should not be adding the following items: ? Federal-Univ Serv Assess Non-ID...$3.42 NewYork ...
I have been a Sprint customer for almost 3 or 4 years now. Back in September I received this huge bill around ($980.00) from Sprint. When I called them they stated that my daughter's phone line did not include text messaging. The only reason I agreed to "add a line" was so she could ...
I decided to upgrade my telephone plan from 1 phone to 2 so that I could communicate with my 10 year old daughter. Because I wanted to use "direct connect" service, I needed to purchase new phones that could accommodate for this. I purchased over the phone 2 Motorola phones. One of the ...