Complaint / Review
Law Offices Of Mitchell N. Kay, P.C
Falsely stated that I owe on a T-Mobile phone i never owed

To whom it my concern,

My name is Mr. Matthew Hall and I'm writing this letter in dispute of the Law Offices of Mitchell N. Kay saying that I owe on a phone from T-Mobile I never owned in 2003.

I was told this account was opened in October In Norfolk, Virginia when In fact in October I lived in Jacksonville, Florida. Being in the military I can verify orders stating my duty station of the time accused.

My entire life I never owed a T-Mobile Phone, I only deal with NEXTEL. Not saying this is your fault but I just need verification stating when the phone account was created, what state and city this account was opened and what the phone number was leading to this account.

I am requesting to see copies of the call history of this account and the contract of this account. I am guessing this is a case of idenity theft. If so, I will be filing a police report and sending you copies of the report. I also want to bring up the lack of
professionalism in your firm.

First my wife called and spoke with a woman and she stated she didnt want any contact information from us when in fact this has been an issue for four years now.

My wife tried to give her my recall number and she wouldn't take it and hung up. Then I called and spoke with an Indian gentleman and he kept steadily saying just pay it and get it over with, failing to hear me out on my reasons of claiming identity theft. I asked him what to do and he could give me no answers.

So I called back and spoke with a more professional rep
and he gave me all the answers I needed on a very professional level. I asked him why didn't the other gentleman tell me these things and he stated that he has been there for a while.

I didn't get any names which I know is the first mistake. Being in the Navy you learn If you ever get into any altercations take names. Well I hope we can get this situation figured out because It's steady
on my mind.

I dont know what else you guys need so at the bottom of this letter I'm gonna put all my info down so I can recieve my contract and call history. I thank you for your time and hope to get this settled very soon.

Reference Number 62976078-11
Account Number 318103405-B