I just recently stoped working for Titlemax because of the work environmemt & work ethics and what I had to put up with on a daily basis — just to have a job.
I do believe the ethics for a loan should be polished up & be better outlined. I've been in title loan & colletctions for over 6 years & I've never seen anything like it.
Below is my letter of resignation to the district mgr...
I have resigned my position for the following reasons...
1.) I was asked how I felt about staying untill 7 P.M. (tuesday sept. 4) If current & past due customers did not come in to pay on their accounts.
MY RESPONSE: Just give me a chance to call home & let them know where I am. I'am fine with it.
2.) Mgr. Complained too many times of being 'SHORT - HANDED.'
There were 2 employees in the office. PERHAPS HE SHOULD HAVE SCHEDULED BETTER.
3.) I was walking a fine line of disclosing the customers privacy policy to get the account paid.By going to the customer's home & telling her husband that she has a loan out on the car. We are trained to ONLY talk to the customer about their accounts & ONLY face - to - face. (YOU WILL NEED TO CONTACT ME FOR THIS.)
4.) My financial compensation was threatened.
Quote:
" i can f*%k up your check that you get friday. You are supposed to get paid this friday aren't you? I can f*%k up your check."
My response... I'am sorry, but i do have a problem in this area.
5.) I DON'T THINK IT'S FAIR THAT MY CO-WORKER GETS TO LIVE / WORK ONLY 6 MILES AWAY. When i have to commute 26 miles everyday. (One way.) I had asked to be put in an area closer to home.
Now, i know it's my word against the mgr's. At this point. I just thought it would be fair to you to let you know why i have chosen to resign.
But in all honesty... I believe he's been trying to get rid of me for the last two weeks.
Madam -x
memphis, Tennessee
U.S.A.
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