Complaint / Review
Cash Transfer Center
Paid in full but CTC wont confirm so that payments can be stopped. Surry B.C

I had a loan from CTC that I admittedly had to let go into default. Though I did accept payment arraingments to allow a wage assignment to pay off the loan. The loan payoff was $694. CTC has recieved $700 from my payroll. Yet they continue to demand more and only confirm $450 in payments have been posted.

My PAyroll will not stop the wage assignement until CTC confirms that the loan has been paid off. Even though they have recieved more than the loan pay off amount already.

Through a phone call to CTC, I was transferred to 3 different people yet was never allowed to talk to the Associate responisble for my account. Nor would CTC agree to send me any information concerning the balances of my account. All they were willing to do was tell me dates and amounts as they have them but no visual documentation.

I attempted to get a Physical Address from CTC so that I would have it in the event of up and coming litigation against them. Yet they would only tell me that they are located in Pennsylvania. However I have discovered that all the phone calls are going to a phone located in Surry B.C.

My problem is that even though they have indeed recieved the full amount of money, they are going to keep colleting from my payroll. I have since written a Wage Assignment revocation letter and made a copy of it for my payroll and for CTC. My Payroll will give me the Mailing Address they send the checks to. When this is done my payroll will cease sending CTC any more money. Yet they will have to send one more payment to them as the pay period has already ended and the check has already been cut and sent.

This company resorts to strong arm tactics and illegal collections practices by Phone supervisors and work payroll directly. They make threats of arrest and seizure of real property. They call at any hour sometimes 20 times a day including Sundays and Holidays. They escape our laws regaurding collection practices as they are n ot a US owned company.

Also Thier Collection department is a company who has gone by various names but most often as CTO, a company that is under investigation by the Pennsylvania States Attourny.