Moneygram participated in a scam that is called "Grandparents" scam. (See Inside Edition 11/06). Money sent to Vancouver, B.C. Canada in our grandson's name disbursed to unknown person in Montreal, Quebec, Canada. Their (Moneygram) agents are not requiring proper ID even when they are aware that scams are being done in this exact dollar amount!
Most of the agents are housed in WalMarts and although they know this is happening, they continue NOT to disclose what happens to your $ as soon as it leaves your wallet. About two hours later, we contacted Moneygram when we received a suspicious phone call following the transfer, and they only afforded us a voice mailbox in their fraud department. We continued to call them all day, they reported to us that the money was gone and assumed a "too bad" attitude. We finally spoke to their fraud department the following day and they were sorry they had not returned our call as they were busy, in meetings. We have filed reports with all concerned agencies (FTC, FBI, Consumer.org, Better Business Bureau and Phone Busters in Canada) to name a few. We will continue to pursue this and will update our results.
DO NOT use Moneygram for anything and do yourselves a favor and stay out of Walmart!
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