CCA First National Credit is a phony, they have been withdrawing money from my account since January of they have been deducting unmanageable amount of fees and I never used it. I can believe this is happening.
When they first called me with the offer, the Representative asked me for my name, SSN, birthdate, address and phone number. They told me that is was a Master Card. When I started receiving the cards there was no Master Card logo on the card. I proceeded to call the Customer Service number they provided to me when they took my information over the phone. The Representative went through disclosure, then proceeded to tell me that all the information I gave her wasn't matching with my name.
I spoke with a couple of Representatives, I have their name and ID #'s. They kept telling me that when I have the correct information to call back. I kept on calling asking them can I speak with a Manager or Supervisor about this situation because monies are being deducted and I cant use the card. The Representative kept telling me there was nothing else they can do until I can prove that I was the person calling about my "account". I've been so stressed about this situation, and couldn't get in touch with no one else.
Every month there were several transactions made. I want all of my monies back. They will not get away with this.
0 comments