To whom it may concern:
My name is Mrs Maureen
Thank you for the opportunity to let SOMEONE know what has happened to me in my connection with this company.
I have sent them several emails and received no reply.
I will enter copies of the emails sent, as I believe they will be more direct and say exactly what I would say here.
To be perfectly honest, I do not know whether the email address I used is correct, but it is the only one to be found, and I did search extensively.
As far as a phone number is concerned, there is none to be found anywhere on any of the sites with the name 'ProWealth Solutions.com'.
A phone number is included here simply because I surfed far enough through Google's pages when I was lucky enough to find your site, 'consumer complaints'.
Emails: Below line.
Original Message
From: Maureen...
To: ProWealthSolutions.com
Sent: Friday, 20 October 9:57
I am sorry if you have received this email more than once. I thought I might be able to get more information from clicking the optout button. This email address was all that was available so I have used it. So I apologise if multiple emails have come to you.
Mrs Maureen...
Original Message
From: Maureen...
To: ProWealthSolutions.com
Sent: Friday, 20 October 9:36
Good Morning once again, as you can see I have already sent emails to you (below).
In reference to this matter, I attempted to phone you to talk to someone who could help me in this. I went to the 'White Pages' 'Yellow Pages' and several of your online promotions pages. There is no phone number to be found. I find this rather disconcerting to say the least.
I really am sorry if I am a bother to you but as I stated earlier, I am 68 years of age, and would like to get the matter settled as soon as possible as I am unable to afford to have 'unauthorised debits' taken from my account.
Mrs... (Maureen)
Original Message
From: Maureen...
To: ProWealthSolutions.com
Sent: Friday, 20 October 8:53
Subject: Re: Unauthorised bank direct debit!
Good morning, I sincerely hope you have read the email which I sent to you yesterday (below). This morning I received a MEMBER UPDATE from you. I AM NOT A MEMBER, as mentioned below, I spoke to your people only a few days after joining, and my account has been cancelled and my money for that membership refunded to me.
I want you to refund the money that was taken from my account (unauthorised) on the 18th Oct '06.
I hope to hear from you soon please?
Mrs...
Original Message
From: Maureen...
To: ProWealthSolutions.com
Sent: Thursday, 19 October 9:26
Subject: Unauthorised bank direct debit!
Hello, my name is Maureen (surname and address deleted)
A few months ago I became a member of Prowealthsolutions. I realised very soon, within days, that it was not the kind of programme I was looking for. I was researching affiliate programmes.
I withdrew and cancelled my subscription, which was refunded back into my bank account. All of this was very congenial and I was treated most courteously by your representatives. I even received two telephone calls from very pleasant young men. And my case was closed.
If you would like to phone me for more information, my number is (phone # deleted) Australia. Since I withdrew so long ago I do not have my login information but I am certain that you have it in your records.
Now, today, 19 October I see on my bank statement that you have taken out a direct debit of 34.95 USD being $47.08 AUD.
18 Oct DEBIT CARD PURCHASE PROWEALTHSOLUTIONS.com 972-767-3769 US USD 34.95 47.08
The line above shows the line of the transaction by you from my bank statement for you to see. I have not purchased anything from you at all other than my original subscription.
You have no right or permission to withdraw ANYTHING from my bank account. I will contact my bank and notify them that there is to be no transactions other than a refund for the above amount of $34.95 USD. Which I am hoping will be done immediately.
I would like this amount reversed and refunded immediately please. I am a 68 year old age pensioner and cannot afford this kind of this to be happening to me.
I hope you stand by your very professional approach which is my picture of your company.
Thanking you in advance
Mrs Maureen...
Thank you consumer complaints, I would like to think this report is not to trivial for your attention.
Maureen
Melbourne
Australia
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