About three years ago I had my license suspended because my car insurance company refused to provide me with a letter stating I had paid them for car insurance. I had the choice to either pay over $7000 (car accident) or file bankruptcy. It took me two years to make a decision. With the help of a friend I deceided to file bankruptcy.
She told me she filed bankruptcy with Legal Helpers and she had no problems at all, which is why she referred me. I decided to give them a call and made an appoinyment.
When I went and spoke to the lawyer everything was fine and I filled out required paperwork. I was told my bankruptcy would be over within a few months and I paid them over $1200.
I waited and waited, and waited and waited. Finally after a few months I tried getting ahold of my lawyer, which was unbelievably difficult. After about six months of not being able to find anyone who knew what was taking so long I was informed that the lawyer that was taking care of my case had quit, as well as lost all my legal documents that I left with him because he didn't want to pay five cents to use the copy machine at the office they are at (I know now not to leave any original documents with anyone).
After learning all this I pretty much had to start all over with my bankruptcy. I had to pay more money because fees had gone up since then and they refused to help me out. I was also asked to get copies of my pay stubs about 10 times. I called to complain but was told noone there is in charge and the only one I could speak to about complaints was my lawyer. How do you complain about your lawyer to your lawyer??? I asked them who provides them with a paycheck and they did not know.
My new lawyer was also very hard to get ahold of. I have been hung up on, told that I would get a return phone call (right!), told my lawyer was there to hold on for a half hour just for someone to get back on the phone and tell me he left a half hour ago, or just no answer at all. I have been refused a refund as well.
He called me one day around 5pm late in the week and told me I had to be up at his office that next week on a certain day to sign one slip of paper that was too confidential to mail to me or fax to me or have someone pick up and drop back off. I was told I had to be there that day only because he was the only one who could have me sign it and he was going on vacation.
I had to work that day and I also was without a license, so I had to call off work, as well as the person who had to take me up there, for a paper I signed that was informing me that they file everything electronically, which a different lawyer gave me to sign. You can say I was very upset.
It has now been over a year and my bankruptcy still is not completely finished. It has been discharged and I now have my license but I may have to refile because my lawyer did not give the court everything he was supposed to give them. I am still receiving phone calls that there is more things that was forgotten that need to be done, or things I have mailed to them that somehow never got to there office.
The person who referred me did not have any of these problems when she filed but yet I have had nothing but trouble with them.
I strongly advise anyone trying to get legal help stay away from Legal Helpers! They are no good!
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