Home owners happy with our painting work but insanely fraudulent with not paying for the work. Claims that we didn't clean the spackle dust good enough in their home.
A Mothers Day phone call should have clicked on a red light when the home owner Steve decided that all the spackle work we had done up to that point had ruined evrything in his home, instead of arguing I rather apologized and tried to ease the tention.
As a company we carefully went about our work in a professional manor, cleaning to the homeowners satisfaction every night before we headed out for the night. We covered a great portion of the furniture but when your doing every room in the house the dust is bound to get into places that are unexpected and we do do a thourough cleaning at the end of each job.
But these home owners became very odd and rather scary to communicate with, yelling at us and blaming his wife for not being strong enough to stand up to us while he was at work, he literally verbally abused me for not fully covering the bottom section of a glass case that was only sitting in the center of the room. His wife cried when I told her it wasn't her fault, she just became more scared of her husband as the job went on we wanted to get paid, and she got on the phone with her husband and she was crying again when she got back, picked up a wet rag and started to clean an old hope chest that was obviously dirty from being shipped and regular dust, but kept saying her husband wasn't going to be happy no matter what we did.
We have done the same work now for over 11 years and for the first time, even after having a cleaning company out to clean everything the home owner claimed to be ruined. We have been stiffed pay. A bill has been giving to them by hand and a certified letter head that has gone un-signed.
The cleaning women said the spackle dust they claimed to have ruined everything was more like pollen, regular dust, dog hairs and dirt. But being of hire standards we continued and completely finished the home owners home.
I will give the home owner another week before I go ahead and take them to small claims court. $3851.00 worth of dirty spackle dust in the home.
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