I had just moved to Hawaii from Europe, and a landscaper told me that a natural way to deter Centipedes was with Melaluca Oil. He carried on about the all natural products and really "worked" on selling, until finally I agreed to try it.
After trying the products I find that they do not work at ALL. The window cleaner is weak, the laundry detergent is watery, dishwashing liquid weak, and the rest of the products smell so awful that I would not want to use them, as a matter of fact they made my daughter sick to the stomach, and I could not stand the smell either.
I called the company and told the I am not satisfied with the products, and want to cancel any further dealing with them. At that time I was told in order not to receive another shipment I would have to do this before the 25th of the month in writing, I called on the 24th of April! I sent a certified letter the same day, stamped by the post office for the 24th.
Yet, on 9 May I found that they billed me for another shipment, the shipment had not even arrived yet. I refused it of course. Now they are telling me that I will not be refunded because my letter did not actually arrive at their company by the 25th, although it was stamped by the postal office on the 24th. This is contrary to their promise of 100% satisfaction guaranteed!
If I tell them that the product does not satisfy me why should I have to accept another order, just because I miss their deadline? The products do not work, I AM WARNING ANY POTENTIAL CUSTOMER TO BE AWARE. Our Mailman told me he was approached by the same landscaper, as a matter of fact he approaches all of the people in this neighborhood to become customers.
Well, I will do my best to inform people to check the internet first. We live in a military housing complex, and the landscaper is working as a contractor using this position to get a customer base build up, that is totally unethical. I did not know he did this, I thought he tried to be helpful because I had asked him about the centipedes. I guess that is a price to be paid for being naive.
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