To all,
I have been an employee for the HD for 8 years now. I will say this. It is not the same company that it used to be. ALL of you are right about not being able to help all the customers at the same time. It gets even more so frustrating for the associate. Just imagine you being the only one in the department for three departments not just one. How many people can we help at the same time. Only one. I understand that you need help, and we or should I say some want to help as many as we can. But when you have 10 people wanting help at the same time how can we help themm all. "WE CAN't" We know that there is a problem we talked about it everyday about needing more people on the sales floor.
The associates are aware of the problem but we can't change it. Its hard for us because we are just the little people, the real people up in the high offices we can't even contact and we are the ones paying there 150K and higher salaries. We paid our CEO a lot of money in the millions to come over to our company and he had to stay for five years. Ever since he has come on board we have gone down Hill BOB Nardley. He is not a nice man at all. He says that he cares but he really doesn't. He is about the bottom dollar. I understand that the bottom dollar counts, but what we have to understand is that the bottom dollar would matter if we don't have the customer based to support that bottom dollar. The bottom dollar is YOU PEOPLE, not the executives. We are associates can not even speak to are upper exectives, We did when the orginal owners had the company.
I just want all of you to know that I as an 8 year associate understand your concerns and that is why I am writing you this letter. We the little people understand. We get just as mad as you do when we can 't help you the way that we want to.
Thanks for listening and I encourgae you to responde to me.
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