Hi - After much searching on the internet, I was able to come across another site and found an entry from a woman who did in fact get her money refunded. Here is a number as well as an e-mail address. I called the number, got through after one minute, was given the CSR's name as well as a reference number and was told that my refund had been processed and will be back in our account within 10 days. The woman got hers back right away as well. I believe this info. May very well be Singer and not the company in California.
Hope this information helps all of you who are still waiting for your refund.
You can call 1-800-974-8590
[email protected]
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