Usacomplaints.com » Miscellaneous » Complaint / Review: Hansel Ford - Dishonest sales practice misleading 21 year old college female RIPOFF. #135010

Complaint / Review
Hansel Ford
Dishonest sales practice misleading 21 year old college female RIPOFF

My daughter wanted to buy a car. I advised her to buy a used car so she would not have any payments in college and it would be easiser because she did not have good credit. Well, she decided to call Hansel Ford in Santa Rosa, to ask about cars. She spoke with Josh, he gave this song and dance that she could buy a car and that her credit would not be a problem. She give him all her information and made sure to tell him she would not have a cosigner available.

He took this information and called her back and told her she would not have a problem and she could buy the car. He even came to pick her up in Petaluma so she would buy the car the same day. I told her it was a bad idea and that she should not do it. She would be paying too much for a car that would depreciate quickly. She was eager, especially after "Josh" encourage her to come and that he could sell her the car with her credit and no cosigner.

She bought the car, did all the paper work, signed the contract and drove off the lot that very same day. Four days later, the finance manager calls her and tells her that he could not secure a loan for her and that he would need a cosigner. I spoke with him and asked him how come he allowed her to drive off the lot with this car and that he should have know with his experience that this would not be able to fly. Yet they keep telling her it was not a problem.

At no point did they ever give her an idea that they could not secure the financing. How in the world do you tell a 21 year old college student, with a miminal income, bad credit and not cosigner that she can buy a brand new car and that her credit history would be no problem. Give me a break. Mike Finney of 7 on your side - John Stosell of ABC, do a feature on thses type of practices.

Now she has to give back the car, a car she thought she had purchased and signed a contract for even though she is paying 22% for five years. Commom Hansel, you do not think what you did to her was unfair. No of course you don't because apparently, you told my daughter that she could buy a car with bad credit, low income and no cosigner!

You should be ashamed of yourself for misleading and being so dishonest. I did go to several dealerships in our area and they all said to my daughter, you will probably not be able to get fiancing without a cosigner and it might be difficult with your credit even with a cosigner.


Offender: Hansel Ford

Country: USA   State: California   City: Santa Rosa
Address: 3075 Corby Avenue
Phone: 7075437385

Category: Miscellaneous

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