My boyfriend took a call from Consumer Reward Network that left me a couple of hundred dollars in the hole... He was given a simple enough pitch hat my phone number was chosen as a "frequent shopper" in our area and I'd won $500 in coupons to use at the local Wal-Mart. (I'm a single mom of two, so my b/f thought I might use it.) He verified that all I'd have to do is pay $4.95 s/h to get the info or coupons or whatever. He verified, more than a fe wtimes, that nothing but the $4.95 would be charged to my account.
The folling week I call to see what checks cleared, and I was some $200 negative! I got the numbers and names of who took the funds and immediately started making calls. I was told that I was called aon such and such a day and enrolled in whatever program... I demamnded for them to be cancelled and was told I'd geta refund. Good enough for me, but I also had $84 in overdraft fees that they needed to pay cause I never gave them authorization to take the money from the account. (The account doesn't have my b/f's name on it.)
I was glad enought to be getting a refund but come on, a single mom of two... I still can't afford to loose the $84.in a nut shell, I was given the worst run around throughout the whole issue, was hung up on at least twice, was told that I couldn't speak to a supervisor, and was more than at least a hundred times that I was being recorded. After all this, I did my own research and found out that the company goes by at least a dozen alias's, has at least a dozen phone number that all lead you back to the same people, and have only one P.O. Box.
I did the following... Verified with one of thier reps that they had the WRONG person on the account, but was still asked to send in more proof that it was wrong... Was told at least three times that I could listen to "my recording, but ultimatelt was told I could NOT, because it "is not you"! Spoke to a "supervisor" that could not tell me how long the business had been running, has no fax but runs nation wide, and cannot transfer calls because their "phones can't do that".
I gave them such a hassle, that the supervisor even had the audacity to accuse me of not being me! She even tried to tell me that it was my husband that signed me up-not knowing that we've been separated for almost a year and has no acces whatsoever to my hone/phone!
My brother, who lives 30 mintes from where I do, happened to get a call with a similar offer only a week or so after I'd been scammed! He was smart and jerked them around with sarcastic comments and questions until they hung up on him!
At that point, I was so disgusted I took action by filing with this website, the BBB and the Atorney General! If I hear anything... I'll definately let you know! They are very convincing people with heavy accents, but don't let them scam you too!
I Spoke with reps named Harold Poe, Dao Dwyane, and Phoebe. I have last names and rep numbers, but not with me right at the moment.
J.
Amsterdam, New York
U.S.A.
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