I recieved a phone call at my home at about 6 P.M. On 1/26/06 in the evening and this man, in which I knew was not from this country explained to me how very simple it would be to recieve $500.00 in vouchers to be used at my local stores. I told him I thought it was crazy for him to think that I would believe that a company would just "give away" merchandise. He reassured me that it was no gimmick, that they market merchandise for theses comanys and the companys in return create these "vouchures" for thier consumers. This salesman which by the way gave me his name as Bradley Jones and his badgs I.D. Which was 1223, said that it would only cost me $4.95 and I asked the salesman three times, is that all it is going to cost? And he confirmed his statement by having me speak to his Supervisor in which his name was Chris Trains. He reiterated everything his salesman said, plus assured me that once I recieved my package in the mail I could cancel immediately and there would be no charges. He said that as soon as I got off the phone with him I could call back the customer service number and also cancell. At that point I was convinced that this was lagitiment, because I had thier names, badge numbers, customer service number and the next person i would speak to would be a customer service representative that would give me a tracking number for my "gift shopping spree vochures". Once I gave the account information and the check number they patched me over to the customer rep. She had me listen to several questions and answer yes or no. I answered no to all questions, which pertained to three different vacations at $129.00 per. Trip the recording also reiterated that if I chose not to accept the trips I had to cancel within 10 days of recieving the packet. Because I had said no to all questions, a lady came back on the phone and gave me the customer service number and my tracking number which was 02422160. And the call was than abruptly stopped. On 1/31/06 I recieved an insufficient funds notice in the mail. It stated that $129.90 was withdrawn from my account and I was charged a fee of $23.00 as well for bank fee. When I asked who this was that took from my account, it showed that it was Fantasy Vacations. The check number used was nothing I had in my check book! I immediately knew who had pulled the money from my account. It was Star Communications. I called thier customer service number and spoke to a customer rep. When I explained the situation and that I was not and staed I was not interested in any vacation promotions she said I agreed through the video tapeing setion of the phone call. I argued I didnt' and that they must keep those tapes on file in case of situations as this and I wanted to hear the tape. She than put me on hold for 20 minutes and her "supervisor" came on saying that they would reimburse the money within 4-6 weeks. On 2/1/06 I recieved another insufficient funds notice in the mail. This one was an attempt by Starr Communications to not try and get the $4.95 check once but twice and the odd this is the check number a gave them was 640 and they were trying to cash 2 checks for $4.95 with two different checks, #'s 277448 and 282157!!! I than returned another call to them asking them what the hell they were trying to pull and that I wanted a total refund including bounce check fees, because there were two more for $23.00 apiece for each attempt at trying to cash the other checks. This customer service reps. Name was John and his badge ID number was 11043. On 2/6/06 I made another call because it was just a coincidence that where I work, I am a Program manager for an MR group home and Star Communications called, not knowing it was me, tried to pitch this same sales to me. I will tell you I let that sales person know just what I thought of thier scamming company and if they realized they even called a home of a resident that is able to take care of him self. The salesman put me on the line to speak to his supervisor. The supervisor in turn tried to do the same pitch, I started telling him how I felt and that I wanted a phone number to someone with more authority than him and he hung up on me. I immediately called back to speak to a represnetative. I was smart thsi time and taped the conversation. They reiterated on the tape that my full refund had gone out as of 2/1/06 and that it would take 4-6 weeks. Today it is 3/3/06 which will make it 4 weeks without seeing a check back and on 2/22/06 had just recieved the so called packet of been so longing to see... It is nothing that I couldn't have done my self on my own computer!!! So anyone seeing this do not fall for what I have fallen for. I was not so lucky to close my account before ny life was turned upside down!!! Sicerley, Mike from Maine
Mike
Turner, Maine
U.S.A.
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