On January 28 I was contacted by Spectra Financial Benefits regarding an unsecured credit card. There was to be a one time fee of $249.00 taken from my bank account on February 6.
I was to receive my credit card within 25 days. When it did not arrive I called Sprectra on March 4 and was told it took 25 working days.
I waited 36 working days and called Spectra again, only to be told my card was in the Denver, CO processing center and I would have it by the end of the week.
I should have had the card by March 11. On March 28 I called Spectra in Champlain, New York and asked for my money back. I was told I had their call center and they could not help me.
On April 20 I called and got voice mail. I left a message that was never returned. I called again on April 26 & 27. On both occasions I was put on hold then got a recording saying all reps were busy and I would have to call back. That is when I decided to contact usacomplaints. Coms.
The name of the company who ripped me off is Spectra Financial Benefits.
Address: 100-A Walnut St #253 Champlain, NY 12912 Phone 866 202 5077
0 comments