Professional Support Services hires work-at-home independent contractors for transcription and proofreading conducted via the Internet. I informed Liz, the President of the company, that I did not have professional experience as a proofreader (QA) and I asked if I might take her test. I was given the test, I passed, and I was hired. The rate of pay was 25 cents per page.
Although my own personal story with this company is very long, drawn-out, and still keeps me awake at night, I feel that it's best to keep this report generic.By this, I mean that I was not the only person affected by the unprofessional practices of this company and I will relay the information that affects everyone, as opposed to my personal horror story.
In a nutshell, Liz is not paying her workers. For example, I worked for PSS for two months and over 500 hours. I have received $72.00. I had a check for about $300 - but there was a Stop Payment placed on it. My final invoice was for $920.12 and I am still waiting, over a month later, to receive it.
There were approximately 50 people working for PSS when I left a month ago. At first, I believe that the other workers thought that I was turning in substandard work, as Liz claimed. Then, Liz began to claim that EVERYONE was turning in substandard work. One person received less than $25 when she invoiced for over $100. Liz claimed that her transcript had only a 40 percent rate of accuracy.
Think about that a second. This means that the typist turned in the transcript, and then this proofreader looked over it and turned it in to the company with OVER HALF of it wrong. More than every other word would be wrong. This is HIGHLY unlikely. But Liz is claiming poor work from everybody and then paying only 20 percent - if at all.
Also, Professional Support Services, Inc. Is falsely labeling their workers as Independent Contractors in order to avoid payroll taxes. The company has had many, many workers go in and out the door and surely owes Uncle Sam a pretty penny.
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