When I purchased this diet, the cable station on TV from which I ordered it said if you were not satisfied, return it for a full refund. I was not satisfied and returned it UPS on 2/1/02. I failed to put my packing slip in the box with my letter to the company explaining the reason I returned it. The only information was on the outside of the package with my return address only. I called the phone number which I ordered the product and they gave me the same number on my packing slip. When I called this phone number, it is a fully automated phone number and the only option I had was to leave my name and phone number for someone to call me back. It has now been two weeks since I returned the product and have made numerous long distance phone calls and left my phone number and nobody has bothered to call me back. I only wanted someone to call me back and tell me a fax number I could fax my packing slip and letter to so I could get my refund. After checking further I have found there is no phone number for the address on the packing slip nor is there a website to contact. I filed a complaint with the Better Business Bureau in their area and have heard nothing yet. I just want my money back.
Sharon
Antioch, Tennessee
0 comments