Usacomplaints.com » Miscellaneous » Complaint / Review: Dr. Clockwork - Refused to honor warranty. #1104176

Complaint / Review
Dr. Clockwork
Refused to honor warranty

I bought a Dr. Clockwork violet wand from a distributor of this company products. It broke before the warranty expired. I was told 30 days. So I tried to return it to them and they said they were just a distributor, that that its a Dr Clockwork product and that company was where i needed to return it. So I contacted Dr. Clockwork and spike to him direct (real name Michael Goldsmith) and he refused to fix the item or replace it and wouldn't let me return it. He said he didn't sell it, take it back to the seller. But they just distribute they don't fix or replace, they dont do the company warranty. It is his company and his product. IT WAS STILL UNDER WARRANTY. So I am out a lot of money by him.
Complaint-review: Dr. Clockwork - Refused to honor warranty.  Photo #1 
Date:

Offender: Dr. Clockwork

Country: USA   State: New Jersey   City: Lebanon   ZIP: 08833
Phone: 9734009263
Site:

Category: Miscellaneous

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