Benjamin Franklin Plumbing, Mr. Sparky and One Hour Heating & Air Conditioning are all national brands of Clockwork Home Services, Inc., Sarasota, Florida. Clockwork owns some stores, but most are franchises. It has earned itself a reputation for deceptive sales tactics and excessive overcharging, which are built into its training program. There may be some ethical franchisees who spurn Clockwork's unconscionable training practices, but they seem to be few and far in between.
The experience of one elderly customer who refused to be hornswoggled by a dishonest Benjamin Franklin plumberand reactions from independent plumberscan be read at:
Http://www.ridgidforum.com/forum/showthread.php? T=26018
If you have a similar experience with any Clockwork-allied company and cannot get satisfaction from its manager, the next step would be to take your case to the attorney general of your state as well as local and state licensing boards. If your case involves fraud, coercion or elder abuse, they will all be interested in your story.
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