I was charged twice for an event. I noticed it on a Saturday and the company was closed. Sent an email but did not get a reply. The event happened 11/24 and I advised the arena that there was a mistake and I was only supposed to have 4 tickets. She replied that many people have the same complaint and she will contact them. I called today on 11/25 as I did not get a reply back. I was told that they could not refund me and that I should give the tickets away. Really? When I asked to speak to someone else I was hung up on. I called back to find out that they were closed. I am appalled at how they deal with there customers. I am not trying to get a full refund... Just on the double charge.
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