I ordered a guitar in June. Paid a $1200 deposit. Expected build time for the guitar was 4-6 months. After 14 months I was informed that the guitar was broken - I spent 18 months in Canada for the sole reason of investing in a guitar. Now I am back in South Africa. Three months after I was informed that I will not be receiving my guitar and I still have not been reimbursed for the guitar or the bus ticket (valued at $90) I purchased to pick up the guitar.
I have been trying to contact the company. I receive messages from Jim Lewis such as:
"You're not the only one waiting for money."
Strictly 7 Guitars is still selling guitars, merchandise and they are signing up artists with signature models more than ever.
What do I do in order to get my money back?
What a headache.
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