Usacomplaints.com » Miscellaneous » Complaint / Review: FreeShipping.com - Unwanted Membership Billed $12.97 Monthly, Hard to Cancel. #1092360

Complaint / Review
FreeShipping.com
Unwanted Membership Billed $12.97 Monthly, Hard to Cancel

I believe I was drawn into this scam through Alibris.com a year ago, though I only recently noticed the monthly 12.97 charge. I never signed up for an account through the site, and it took me more than an hour to figure out how to log into "my" account to cancel it. None of my go-to passwords I use would sign me in, and the "forgot password" button was not sending anything to my email or junk folder.

When I finally got into my account, it did not even have my current debit card information in my profile, yet somehow I was still getting monthly charges on it. Now that I have cancelled my account, I am wondering how the card information they had on me even got entered, and whether I should be worried that there is some other account on the site with my current card information being used.

Overall, this is one of the most bogus things I have dealt with. Not only does this site charge cards monthly for memberships that are useless, but they do not even notify those being charged that they are members. I was apparently a member for a year, and the only email I ever received was when I was attempting to retrieve my password.


Offender: FreeShipping.com

Country: USA   State: Connecticut   City: Middletown   ZIP: 06457-7558
Address: 100 Roscommon Dr, Ste 302
Phone: 8008695597, 8603589198, 8605297990, 8552267047
Site:

Category: Miscellaneous

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