I ordered my free sample of diet pills, when it came to end of order I was billed for 148 dollars, I tried to email and cancel but my email kept failing, day after I rang them to be told it can't be cancelled but they will give me back £38, I was charged a trans fee of £2.60 and a purch fee of £1.50 what ever that is, I got £28.28 back today not £38 as I was told, then later today charged £1.91 insure ship? 0.05p trans fee? And £1.50 purch fee again I just don't understand this. How can they do this to me? Are they going to keep taking money out of my bank? I even cancelled my card yesterday thinking that will stop them but no it's not, please help me
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