Usacomplaints.com » Miscellaneous » Complaint / Review: Apple - Complaint about their store. #1087916

Complaint / Review
Apple
Complaint about their store

They (apple2store.com) advertise they are part of your manufacturing companies. Well I am being screwed and do not like it. RnrnPlease read my messages below, rnrnrnI recent ordered a iPhone 5 cell phone from yourapplr3store.com the beginning of July. We received a package today. We opened the package and we found no cell phone but a pair of sunglasses. RnThe iPhone cost $170.10 and we would like the cell phone we bought from you or money returned to my account. RnrnPlease respond and let me know what you are planning to do about this matter. RnrnDear friend, rnThanks for your order on our site. RnYour order has been shipped out. You can track it on http://www.17track.net/index_en. ShtmlrnThe tracking number is: rnRB374324599CNrnIt can work 24-48 hours later. Hope you can get it soon. RnAny questions, you can contact us. RnBest regardsrnCustomer Service GrouprnrnrnrnPlease read all emails. It seems you are send me same emails, repeating same stuff. RnI do not like being jerked around or asked for more money because someone there took the iPhone 5 and won't give it back. That is entirely not right. I do not want to be punished because of someones irresponsible actions, which are not mine. I paid for the iPhone 5 in good faith that I would get it. RnrnBut not you are trying to pull a fast one. That is really low to do that, no matter what society you live in. RnrnrnI want my money, I did not receive my iPhone 5, you let someone else have get my iPhone 5. Than you expect me to give you more money to replace the one you let steal from you and me. RnI do not want same emails over and over again. Nothing seems to help and you are not doing anything but sending me repeating emails. RnrnrnPlease read all emails. It seems you are send me same emails, repeating same stuff. RnI do not like being jerked around or asked for more money because someone there took the iPhone 5 and won't give it back. That is entirely not right. I do not want to be punished because of someones irresponsible actions, which are not mine. I paid for the iPhone 5 in good faith that I would get it. RnrnBut not you are trying to pull a fast one. That is really low to do that, no matter what society you live in. RnrnrnI want my money, I did not receive my iPhone 5, you let someone else have get my iPhone 5. Than you expect me to give you more money to replace the one you let steal from you and me. RnI do not want same emails over and over again. Nothing seems to help and you are not doing anything but sending me repeating emails. Rn rnrnrnNO THANK YOU. I want all money returned to me as soon as possible. RnrnGeorgianna CiottirnrnOn Wed, Jul 31 at 4:19 AM, Ann Ciotti wrote: rnNow you are screwing with me. RnI have attached you pictures before. Read all previous emails from me to you. RnTired of being jerked around. RnrnI want my money, I did not receive my iPhone 5, you let someone else have get my iPhone 5. Than you expect me to give you more money to replace the one you let steal from you and me. RnI do not want same emails over and over again. Rnrnno thank you. I want all money returned to me as soon as possible. RnGeorgianna CiottirnrnOn Wed, Jul 31 at 2:46 AM, customerservicesno. [email protected] wrote: rnHello dear friendrnWe have receive your letter. Would you please take any photos about the item you received? We will check it with our warehouse. RnIf any problem we will try to help you. RnBest regardsrn rn_rncustomerservicesno. 1@gmail. Comrn rnFrom: Ann CiottirnDate: 07-31 16:31rnTo: Sales; customerservicesno1; complaintsrnSubject: Re: Re: Contact FormrnI would like to know what you are doing about my order. RnI am the person that ordered the iPhone 5 from you and ended up with sunglasses. RnI paid close to $200.00. I would like to have my money back, all of the money. RnLet me know when to expect my money back. RnIn our society when a mistake happens we make it right. Either a iPhone 5rn or money. RnGeorgianna CiottirnrnOn Tue, Jul 30 at 12:43 AM, Ann Ciotti wrote: rnrn— Forwarded message —rnFrom: Ann Ciotti rnDate: Mon, Jul 29 at 9:50 PMrnSubject: Re: Re: Contact FormrnTo: "customerservicesno. [email protected]" rnrnI almost thought this was real. RnThan again, Why would you use the same tracking number for both orders, that makes me wonder? RnGeorgianna CiottirnrnrnOn Mon, Jul 29 at 8:19 PM, customerservicesno. [email protected] wrote: rnDear friend, rnThanks for your order on our site. RnYour order has been shipped out. The tracking number is: rnRB374324599CN rnYou can track it on http://www.17track.net/index_en. ShtmlrnIt can work 24-48 hours later. Hope you can get it soon. RnAny questions, please feel free to contact us. RnBest regards rn rn_rncustomerservicesno. 1@gmail. Comrn rnFrom: Ann CiottirnDate: 07-29 21:05rnTo: Sales; customerservicesno1rnSubject: Re: Contact FormrnI want all my money or a new iPhone 5. It was not my fault. RnThis mix up happened is your mess. You did agree to send a new shipment. RnIn our society those who steal someones property, my iPhone 5 than they need to be punished not me. You are punishing me by having me pay a percentage of the iPhone 5 again after I paid it all the first time. RnPlease send me a new invoice for IPone 5 and the tracking number. Do not send me tracking number for the iPhone that I never received. RnThe way it stands right now you want me to pay for another iPhone 5 because someone stole mine before I received it in the mail. I paid for the iPhone 5 once and did not receive it so you send a new iPhone 5 or my total money I paid for the iPhone that I never received. RnDo what is honorable. Do not charge me for something that is not my fault. RnGeorgianna CiottirnrnOn Mon, Jul 29 at 7:54 AM, Ann Ciotti wrote: rnrnrnOn Mon, Jul 29 at 6:46 AM, Ann Ciotti wrote: rnYou emailed me this response rnrnWe have confirmed that you received the wrong package for sunglasses. Apologize for the mistake we have made and we will arrange the another shippment for you. ThanksrnSo I want you to do as you wrote in my email. RnGeorgianna CiottirnrnOn Mon, Jul 29 at 6:43 AM, Ann Ciotti wrote: rnIn our society when we make a mistake we have to make it right. We did not send or mix up the iPhone 5 order. That happened on your side. RnWe paid you in good faith. We want the iPhone 5 or all our money back. RnI am not paying for someone else to get a new iPhone 5. RnrnOn Mon, Jul 29 at 6:30 AM, Ann Ciotti wrote: rnrnrnOn Mon, Jul 29 at 6:29 AM, Ann Ciotti wrote: rnrn— Forwarded message —rnFrom: apple store rnDate: Mon, Jul 29 at 4:43 AMrnSubject: Re: Contact FormrnTo: Ann Ciotti rnrnWe arrange new order for you. The problem is one who has received your parcel does not want to return it, so our society need to cover the damage. We will really appreciate your contribution up to 20% mean that 35 usd and then we will cover 80%rnrnrnOn Sun, Jul 28 at 2:30 AM, Ann Ciotti wrote: rnThank you for getting back to me so quickly. The iPhone 5 is a gift for my grandson. RnPlease let me know when the iPhone 5 is shipped and with a new tracking number. RnThanks. RnGeorgianna CiottirnrnrnOn Sat, Jul 27 at 2:22 PM, Ann Ciotti wrote: rnrnrn— Forwarded message —rnFrom: apple store rnDate: Sat, Jul 27 at 9:22 AMrnSubject: Re: Contact FormrnTo: Ann Ciotti rnrnWe have confirmed that you received the wrong package for sunglasses. Apologize for the mistake we have made and we will arrange the another shippment for you. ThanksrnrnOn Sat, Jul 27 at 9:06 PM, Ann Ciotti wrote: rnBelieve it, it did happen. RnrnAs requested I have attached 2 pictures of what I received in the mail from you. RnReview, enlarge pictures. RnWhat are you going to do? RnI want my cell phone or money. RnGeorgianna CiottirnrnrnrnrnrnOn Sat, Jul 27 at 3:40 AM, apple store wrote: rnplease send us mail for proof... Can't believernrnOn Sat, Jul 27 at 9:23 AM, Custom 2 wrote: rnrnrnName: Geogianna ciottirnE-mail: annciotti@gmail. ComrnTelephone: 740-317-5406rnrnComment: I recent ordered a iPhone 5 cell phone from yourapple2store.com the beginning of July. We received a package today. We opened the package and we found no cell phone but a pair of sunglasses. RnThe iPhone cost $170.10 and we would like the cell phone we bought from you or money returned to my account. RnrnPlease respond and let me know what you are planning to do about this matter. Rnrnrnrncomplaints@onlinebusinessbureau. Comrnf you said in one email, that you received my email and now you didn't. RnWhat happened? RnI do not like be jerked around by anyone. RnrnrnrnrnrnPlease read all emails. It seems you are send me same emails, repeating same stuff. RnI do not like being jerked around or asked for more money because someone there took the iPhone 5 and won't give it back. That is entirely not right. I do not want to be punished because of someones irresponsible actions, which are not mine. I paid for the iPhone 5 in good faith that I would get it. RnrnBut not you are trying to pull a fast one. That is really low to do that, no matter what society you live in. RnrnrnI want my money, I did not receive my iPhone 5, you let someone else have get my iPhone 5. Than you expect me to give you more money to replace the one you let steal from you and me. RnI do not want same emails over and over again. Nothing seems to help and you are not doing anything but sending me repeating emails. Rnrnrnrnrnrnrnrnrnrnrn


Offender: Apple

Country: USA
Address: na na na na
Phone: 8006927753
Site:

Category: Miscellaneous

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