WeCosign is a service that guarantees rental payment for landlords from tenants that have may otherwise be declined for tenancy.
An applicant applied for a rental property located at 800 N. Eucalyptus #209, Inglewood, CA 90302. On 1/23. The applicant was declined by our company credit department.
The potential tenant was then referred to WeCosign. WeCosign issued a rental payment guarantee certificate on March 7th.
The lease was signed and possession given to TENANT on March 7th. On 6/11 TENANT paid rent with a check and the check had NSF.
We contacted WeCosign on 6/19 letting them know the rental proceeds for the month of June were returned. We were told they would attempt to contact the tenant to collect the NSF and respond to us.
We were told on 6/29 by WeCosign that they were unsuccessful in contacting the tenant and we should immediately serve a notice to pay rent or quit. The notice was immediately served on 6/29 by myself. The tenant did not comply and we informed WeCosign know the tenant had not brought in the funds on 7/09. They advised to file an Unlawful Detainer Action.
On 7/10 we informed the owner and on 7/18 we were authorized by the owner to file the Unlawful Detainer with an Attorney Dennis Block.
Dennis Block filed the UD Action on 7/26.
The TENANT did not respond to the complaint within the 5 days and there was a default judgement entered by the courts on 8/27. WeCosign was notified and they instructed us on 8/28 of the judgement.
A Sheriff's Lockout was scheduled for 9/18 at 9:06 am.
We were instructed by WeCosign to send a copy of the judgement. A copy of the judgment was faxed on 1/14. We called several times and told that no decision was made. We then were told that they had not received the fax on 1/14 and to send it again. It was then faxed on 3/8. At that time they also requested a copy of the rent roll be faxed. That was faxed to them on 3/8/203.
I spoke to the owner of WeCosign Frank on 3/2/21013 and he advised me that a check in the amount of $5,016.38 would be issued on 4/10 which was to be the next check run for vendors. At this time he also informed me that we would need to sign over the judgement to WeCosign so that they could collect on the judgement.
I have called numerous times and spoke to several different individuals that including Frank (the owner) since this time. As recently as 3 weeks ago Frank assured me the check would be issued and he just needed to "walk" over to accounting and get this squared away. I have called dozens of times and Frank will now not respond.
On 6/17 I spoke to Richard who identified himself as the manager and he told me he would immediately check into this and get back to me.
On 6/18 I left a message for Richard and he failed to call back.
On 6/19 I finally spoke to Richard and he said that they were not going to pay the claim because we did not follow protocol. I asked him what protocol had not been followed and he had no response. I then asked to speak to Frank the owner and Richard told me Frank was no longer with the company. I asked for him to put the decision in writing and he laughed and hung up on me.
I called back and Richard then said: "I have scheduled a meeting for you to discuss this matter with Frank" on 6/24 at 10:30 am.
I called for the appointment and was told Frank was busy and could not take my call.
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