Complaint / Review
Zoosk.com
Consumer Report

I paid $19.95 for a 1 month subscription to Zoosk. This $19.95 allows me to communicate with other members. However, Zoosk has something on its website called Carousel that displays a picture of a Zoosk member and you answer "yes, " "maybe, " or "no" in regards to meeting this supposedly mutual match. If both parties are interested in meeting each other, a message is sent notifying each of the mutual interest. Zoosk then requires you to pay an additional minimal amount of $19.95 in order to purchase gold coins that will unlock the mutual match. Rather than pay the additional amount I conducted a modified advanced search using very specifically the age and city of my mutual match. I then scrolled through a narrowed search of each person that listed that specific age and that specific city, but my mutual match was not there. So, I tried again with specific info from another mutual match and could not find his profile either. Where are these people and are they real?