Usacomplaints.com » Miscellaneous » Complaint / Review: PopChef - Consumer Report. #1080042

Complaint / Review
PopChef
Consumer Report

Not only is this company a rip off but their employees gave me all the wrong information.
The advertisement says $10 plus $5.99 for shipping and bonus (pay shipping) i clicked the option to not take the bonus and they still charged me the additional shipping.
I called CS and they girl said it wasnt in the system yet so to call in 4 hrs because it takes that long to process.
I called back an hour later to ask how i can cancel it (even though i had a order number) they said i coudlnt until it showed in their system. And she said to call back 4 hrs later... I call back 4 hours later and this other * now tells me to call back the NExT business day which is MOnday. So apparently they are close july4-8.. This is *.. If you have a electronic system of taking an order there should be a way to cancel the order or email the request or soemthing NOT have to call back every few hours because they keep giving me the wrong information.


Offender: PopChef

Country: USA

Category: Miscellaneous

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