I thought that it be better if I just contact you so that you can gain a full understanding of a business that is unscrupulous, takes advantage of folks and is, in my opinion, unreasonable. I will say this too, they are thieves. I went in and decided that a gym membership would be a good thing for me. I signed up for the $10.00 a month (cancel any time program) and guess what? Yep, I got taken. Thank God I never gave the bank routing/account number they wanted or this would be FAR worse.
You should investigate these people – They are very uncooperative on the phone once you join as they tell you (after pressuring for a trainer) that they are not associated with them. WOW! The office is in their facility??? Paper on the door said “Log in Your Correct Hours or You Will Be Terminated.”
That was my first time in after signing up and, I told Josh that if that is how you treat people, I want nothing to do with this. No refunds, $25.00 cancellation fee, complete lack of respect. I tried to be reasonable and got so mad! Maybe I can help someone avoid a hassle down the road.
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