Usacomplaints.com » Health & Medicine » Complaint / Review: New York Health And Racquet Club - Scammers, sketchy, dishonest and criminal cancellation policy. #302070

Complaint / Review
New York Health And Racquet Club
Scammers, sketchy, dishonest and criminal cancellation policy

Where do I begin? For starters they oversell trainer packages. When you're signing up in the office the trainer happens to coincidentally appear at the same time and he/she won't take "no" for an answer. If you don't pay for training sessions don't even think about asking the "paid employees" any questions regarding anything related to the facilities. The locker rooms are gross and smelly. The swimming pool is the size of a tub. The final straw is the cancellation policy... I signed up as a "PAY AS YOU GO" member; which sounds like once I wanted to discontinue my membership I should have been able to cancel, right? WRONG. This is the reason for the title of my review: they give you a "ELECTRONIC MEMBERSHIP CANCELLATION AFFIDAVIT" which means you have to send in a request to cancel your membership via registered, certified or next day mail. On top of that the letter has to be received 30 days before your next billing cycle begins. They'll continue charging your card until your cancellation is processed; and this takes at least 1 month. You sign up in person with no strings attached, but you've got an easier time getting a registered hand gun in New York than you have to cancel your "GYM MEMBERSHIP." CHELSEA PIERS or REEBOK is a much better choice than this piece of s@#t gym.


Offender: New York Health And Racquet Club

Country: USA   State: New York   City: Manhattan
Address: 57th St. B'twn 5th And 6th
Phone: 2128269650

Category: Health & Medicine

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