Usacomplaints.com » Miscellaneous » Complaint / Review: Gmarket Inc - Undelivered orde. #1072672

Complaint / Review
Gmarket Inc
Undelivered orde

May 22 (Wednesday) AM 8:28: 06
From: Qoo10 CS center / To: aj fatma

Dear customer,
we wish you have a good day.

As we checked, seller already shipped out your item on 11/5 & now still on delivery. The dispatch may takes ~3 weeks. We advise you to wait until 6/6 to allow delivery. If after that date, you haven’t received the item, please apply for non receipt claim or let us know.

Kindly be informed that it is most probably the item has not reached Pos Malaysia and hence tracking system is not working at the moment. You are able to track it once the item reach Malaysia.

06-06 23:03: 29
From: aj fatma / To: Help

Its 6/6.. Yet my order not arriving.
Greatly frustrated, i demand refund.

05-22 16:46: 16
From: Help / To: aj fatma

Dear, customer

When the item is arrived at MY, you can check with the post office in Malaysia.
Kindly contact the post office in MY with your tracking number as the item was sent out accrodingly.

Concluded, as customer i was told to check both sg post and pos laju, both not tracing my tracking no. EQ303163774SG.
That after sending request of refund as delivery date expired. Yet was told to keep tracking. I demand case to close with refund.



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